June 2018

Skift grip Do hotels really need to be branded if online travel agencies are the most effective at selling rooms? Joan Vila of Hotelbeds thinks hotel chains could be forced to cut back on some brands that aren't succeeding in the…

The competition watchdog is launching enforcement action against a number of hotel booking sites it says may be breaking the law. As part of an ongoing investigation, the Competition and Markets Authority (CMA) has identified…

Dear Heloise: My husband books our hotel rooms using an online travel site. He loves the perks, but here's the problem we ran into: He booked a two-night stay in Austin, Texas. When checking out we didn't have to pay as we had…

After a long drive from Buffalo to Gananoque, Ont., Adam Cole's hotel told him bad news: his reservation was "gone." "I got confirmation from my travel agent," says Cole, principal of a music school in Atlanta, "but there was no room."…