Hilton pushes its Waitographer training program online

Hilton successfully launched its online Waitographer training course, enabling more team members around the world to improve their smartphone photography skills and create lasting memories for guests.

First launched in January 2022, this innovative program trained Hilton team members to step in and confidently capture a crystal-clear photo of a special moment using the guest’s smartphone.

Now, the recently announced digital tuition course will build on the resounding success of the Waitographer program. The online course includes four modules led by renowned regional photographer Roger Moukarzel, who taught the seminars live earlier this year.

In the first week after going live, 445 Hilton team members completed the training program, including 371 in the Europe, Middle East and Africa region.

Held on the Hilton University platform, the online course offers essential guidance on smartphone camera options, framing and backgrounds, indoor and outdoor lighting, including usage flash, and interaction with guests.

A short knowledge check at the end of each module summarizes the lessons learned. The Waitographer online course enables any member of the Hilton team worldwide to improve their photography skills and receive certification upon successful completion of the program.

Moukarzel, a renowned fashion and documentary photographer for over 40 years, explains, “I made this online course simple and accessible to everyone so you can start creating the perfect memories for your guests.

More than 200 Hilton team members in the UAE have already completed the in-person course which aims to help them feel more confident when a guest asks them to take a photo.

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